Before asking us something, check our Frequently Asked Questions and see if you don’t find any answers to your questions.

This might be the easiest and quickest way to see your problem solved.

 

WHERE SHOULD I GO TO PURCHASE PARTS AND ACCESSORIES LIKE CUSHIONS, A SEATBELT, OR FOOTRESTS?

Bobike products are sold exclusively through selected dealers. Your Bobike dealer has the expertise to provide you with the services and expertise that you need.

If you want to purchase any spare parts or accessories, click here and find where to buy them.

I CANNOT MOUNT THE SEAT. WHAT SHOULD I DO?

When you are having trouble mounting your Bobike safety seat, please visit your local Bobike dealer. They are professionals and have what it takes to give you the best service possible.

WHICH MOUNTING SET DO I NEED?

Your Bobike safety seat comes with mounting accessories included. Let your Bobike dealer advise you on the best mounting solution for your bike before you purchase.Click here for a dealer near you.

DO BOBIKE SEATS FIT ON AN E-BIKE?

There is a Bobike safety seat for almost any bike, including electric bikes, speed pedelecs, or electrically assisted bikes. But there will always be exceptions. Visit your local Bobike dealer for expert advice on the most suitable safety seat for your bike and the best mounting option for your bike. And last but not least, your dealer will professionally mount the Bobike seat for you.

Problem Solved?
We hope so! If not, we’re here to help. For a faster resolution, please fill out our contact form – this allows us to prioritize your request.

Alternatively, you can email us at bobike@bobike.com, but please note that response times may be longer since we won’t have all the required information that’s requested in the contact form to process your inquiry efficiently.